Frequently Asked Questions

Last Updated: October 16, 2026

This page covers the questions people ask most often before subscribing to or using Chatti.

1. How does Chatti work?

Chatti brings together leading AI models from providers like OpenAI, Anthropic, Google, xAI, and others in one app, so you can use them from a single account and workflow.

2. Will I have unlimited usage?

Chatti offers generous usage limits designed to cover the needs of most people for daily work and creativity, while still applying fair-use protections to prevent abuse.

3. Can I cancel my subscription anytime?

Chatti does not currently use recurring billing. Your plan stays active for the duration you paid for, and you are not charged again automatically unless you choose to renew manually.

4. Do you store my data?

Chatti stores conversation history so you can access your chats, but does not use your conversations to train models. The product is built with privacy in mind and avoids providers that train on your data by default.

5. What models are included?

Chatti supports major AI models across text and multimodal providers, including models from OpenAI, Anthropic, Google, xAI, DeepSeek, and others as they become available.

6. How does pricing compare to individual subscriptions?

Instead of paying separately for multiple AI subscriptions, Chatti gives you access to many top models in one plan, which can be significantly cheaper than paying for each provider individually.

7. How much does Chatti cost, and what plans are available?

Chatti is free to start, with paid plans for heavier use. Plans are available for 1, 3, 6, or 12 months. A paid plan is a one-time payment for the period you choose, with no automatic renewal — you renew manually when you want to. Prices are shown in Tunisian dinars and include applicable taxes.

8. Can I cancel, and do you offer refunds?

Yes. Because plans do not renew automatically, cancelling simply means you choose not to renew, and you keep access until the end of the period you paid for. If you'd like a refund, contact us at [email protected] and we'll review your request.

9. Can I delete my account or export my data?

Yes. You can delete your account and selected data from Settings → Account → Danger Zone, and request a data export from Settings → General. We prepare your export and let you know when it is ready, within 30 days.

10. How do you handle cookies and my consent?

We use strictly necessary cookies to keep you signed in, and we ask for your consent before enabling product analytics or error monitoring. You can accept all, keep non-essential cookies off, or choose categories, and you can change your choice at any time.

11. How do you protect my privacy and my data?

We use encryption in transit, secure authentication, and access controls to protect your data. We do not train our own models on your conversations, and we prioritize model providers that do not retain or train on your prompts. You can read more in our Privacy Policy.

12. How do I get support?

Email us at [email protected] and we'll be glad to help. You can also send feedback through the in-app feedback widget.

13. How do usage limits and credits work?

Chatti uses a credit system. Each plan includes a generous amount of credits, and different models use different amounts based on their cost — lighter models use fewer credits, and more capable models use more. Free plans include a starter allowance, and paid plans include more. We also apply fair-use protections so everyone gets a good experience.